Wednesday, June 17, 2009

Update on tips and tricks to stay out of PC HELL

Are you the one that installed that free regcleaner software? Did you play that cool free online game that works on Internet Explorer only? Are you now checking out some porn you found via google/yahoo/enter your favorite search engine here?

Ya, you know you do it. Impulse computer use. We've seen it many times.

It's more frustrating when people install free cleanup tools. It's like lifting the hood on your Honda and inserting a new component you know nothing about into your engine you know nothing about, and expecting everything to be ok because the box says so...

One of the issues we come across is where someone believes their PC is working more slowly than it used to. MANY times the PC has a number of applications installed as service applications (for instance printer monitors, Yahoo and AIM toolbars, etc...) that over time have become overloaded. Even FIREFOX needs to be completely un-installed and re-installed to cleanse the performance issues accompanying FireFox.

In any event, this user will, instead of asking for professional help, will install one of the various free-from-the-internet Spyware toosl, registry cleaners, etc...

These so called "free" tools are a no-no... NEVER use these tools. This is a mantra in our blog, internal training and MANY professional IT support services and tech journals around the globe. These tools, short of a few we have vetted out, have proven again and again to be more damaging than the problem you started with. We have yet to see an automated solution that truly cleans out a PC's real issues and leaves you working correctly with no speed impacts.

So... DONT install stuff willy-nilly. IF things get slow or whacky, call US or another qualified service to review your problem - sometimes this is a problem that is resolved remotely for very little cost!

It will save money- every time!

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